Ratings & Reviews

Overall Rating

5(22 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Dakoda K. - |Recommended: YesMoved in quickly and easily... — Moved in quickly and easily with very minimal problems. Neighbors are friendly. Fairly priced for what you receive and maintenence is extremely quick with fixing any problems that do arise.
response from property -Dakoda, we appreciate you letting us know about your seamless move-in process. It's fantastic to see that you are satisfied with both the value and quality of your apartment home, as well as the level of customer service from our maintenance team. Thank you.
Review From Modern Messagesubmitted by Sahar A. - |Recommended: YesCustomer service is very go... — Customer service is very good. Melissa is very friendly too. I like the new colors of the building and I have not had any major problems at the apartment
response from property -Sahar, thank you for your review. Rest assured that Melissa and everyone else on our team are always ready and willing to help out with whatever you may need.
Review From Modern Messagesubmitted by Delores V. - |Recommended: YesI have lived here for four ... — I have lived here for four years now. We have new owners and I have seen improvements. These apartments are in a good location close to shopping for anything you need.
response from property -Thank you for taking the time to leave your review, Delores! We are delighted to provide a great location and community that bring you comfort. Likewise, we are elated that you are pleased with our improvements. We appreciate your comments and for being a loyal resident of four years. Please let us know if there is anything we may assist you with!
Review From Modern Messagesubmitted by Ermioni D. - |Recommended: YesI love the idea of living a... — I love the idea of living at ReNew Cross Creek. It is a wonderful place. The apartment is wonderful and so it is the staff. I couldn’t change this place with something else.
response from property -Ermioni, thank you for your fantastic review! We are so glad that you are enjoying your wonderful home and our friendly team. If we may ever be of service, please do not hesitate to ask.
Review From Modern Messagesubmitted by David N. - |Recommended: YesIt is Great people are nice... — It is Great people are nice and kind no one is mean they all say hello and hi when me and my wife walk to the store our to the mall our anywhere.
response from property -David, thank you for noting the friendly nature of our community! We feel fortunate to have assembled such a great group of residents and professionals, and we are happy it contributes to your enjoyment of your home here.
Review From Modern Messagesubmitted by Michelle L. - |Recommended: YesWonderful customer service ... — Wonderful customer service and neighbors want want to live anywhere else in the way they’re remodeling these apartments are just absolutely beautiful I would love to live here forever did you
response from property -Thank you for your flattering review, Michelle. It means a lot to us to hear that you wouldn't want to live anywhere else. We look forward to hearing your thoughts once the renovations are complete!
Review From Modern Messagesubmitted by Jeffrey J. - |Recommended: YesMelissa was fantastic Mad... — Melissa was fantastic Made the entire process smooth and enjoyable. The entire staff has been attentive and quick to help in any way they can. The property is very nice. The newly updated unit is awesome
response from property -Jeffrey, what a wonderful acknowledgment of our community and team! We're delighted that Melissa has been able to smooth over any issues that you've encountered and that you enjoy your new luxury home. Thank you for being a valued member of our community!
Review From Modern Messagesubmitted by Valerie D. - |Recommended: YesMostly pleasant living here... — Mostly pleasant living here but the trash around the complex is getting out of hand. Poor Melissa was picking up trash in a dress the other day.
response from property -Valerie, it is great to know that your experience overall is satisfactory, and we want to make sure we address your concerns about litter as soon as possible. Would you mind emailing us at renewcrosscreek@trinity-pm.com so we may help you further?
Review From Modern Messagesubmitted by David O. - |Recommended: YesWould have been a five, but... — Would have been a five, but no pool yet. I’m still waiting. Good thing lots of hot water, and the toilets flush good. Like my little back yard, especially if the mini mobile was moved so I could see the whole back lot, love to see a deer now then.
response from property -Hello David, we appreciate your vote of confidence! Unfortunately, due to the pandemic, we have not yet opened our pool. We are diligently following the CDC's evolving recommendations and hope to have the pool open as soon as possible. We are sorry for the inconvenience and appreciate your patience. In the meantime, if we may ever be of assistance, please don't hesitate to let us know.
Review From Modern Messagesubmitted by Angela A. - |Recommended: YesGreat place to live The ma... — Great place to live The manager Melissa is great, she listens and works very hard at making this a community we call home. Steve who was in charge of maintenance worked very hard at fixing any problems, even came out on a holiday weekend to fix our air conditioner. He will be greatly missed
response from property -Angela, thank you for sharing your positive experience with our team. We will let Melissa and Steve know that they have been wonderful to work with. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Michele A. - |Recommended: YesI love my new home, My kids... — I love my new home, My kids Love everything about this house. The neighborhood is so friendly and home welcoming, Only been here for 6 days and it’s the best .
Review From Modern Messagesubmitted by Amela T. - |Recommended: YesTo be honest it’s so nice h... — To be honest it’s so nice here the staff is amazing and always so accommodating. It’s easy to find and they also have a lot of stuff going on so that’s pretty cool
response from property -Thank you for your outstanding review, Amela. Your acknowledgment of our incredible team means so much to us. We appreciate your residency, and please continue to enjoy our community.
Review From Modern Messagesubmitted by Delores V. - |Recommended: YesI still enjoy living even u... — I still enjoy living even under new management. I can see the improvements being made. I wanted to also let you know that Melisa Mattingly completes a request in a timely matter and very pleasant to talk to.
response from property -Delores, it's great to hear that you are happy with our new management team and that you approve of our recent renovations. Thank you for your kind words about Melisa as well. We will make sure she sees them!
Review From Modern Messagesubmitted by Amal H. - |Recommended: YesIt’s been great so far. All... — It’s been great so far. All the staff and management are helpful. Maintenance requests are handled right away which is a great plus that you may not find in other places.
response from property -It's great to hear from you, Amal. We appreciate your positive feedback and are thrilled to hear that you're enjoying life in our community so far. Please feel free to contact our office if there is ever anything you may need.
Review From Modern Messagesubmitted by Angela A. - |Recommended: YesWe love living here, it’s q... — We love living here, it’s quiet, and like our neighbors. The manager Melissa answers our questions and if she doesn’t know the answer she finds out and is great at what she does and very easy to work with.
response from property -Angela, we appreciate your excellent feedback about our community. Melissa is known to go the extra mile for our residents, and we'll pass along your kind words! And how nice you find your fellow residents a joy to be around.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Cross Creek", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Cross Creek", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose