Ratings & Reviews

Overall Rating

5(47 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Delores V. - |Recommended: YesI still enjoy living here. ... — I still enjoy living here. I like being informed with what is going on here via newsletter or email. Thanks to Mike for his help in maintaining the inside of our apartment. Even if it is just to change a lightbulb or filter it counts to us.
response from property -Delores, we appreciate your excellent review. It delights us to know what a great help Mike has been with his attentive Serice and assistance. Thank you for letting us know what a positive impression he's made.
Review From Modern Messagesubmitted by Rolonda D. - |Recommended: YesThis is second apartment ... — This is second apartment I love it here It’s nothing I can complain about. The area is beautiful I feel safe coming home, maintenance 10 10 good job keep up the good work team ❤️
response from property -Rolonda, we really appreciate your high praise for our community! It means a lot to us to know how happy you are with our beautiful community grounds and prompt maintenance services. Thank you for making us your home.
Review From Modern Messagesubmitted by Carlos E. - |Recommended: YesIt’s great here . I’m glad ... — It’s great here . I’m glad I picked this place . I think I’m going to be here for a long time. It’s so peaceful and quite here just like I like it
response from property -Carlos, we are glad you chose our community, too! Thank you for letting us know how much you appreciate our tranquil atmosphere.
Review From Modern Messagesubmitted by Phyllis L. - |Recommended: YesQuick and cheerful answers ... — Quick and cheerful answers to all of our questions and maintenance issues. The property is clean and well maintained. Very friendly neighbors.
response from property -Phyllis, we appreciate you letting us know all the ways we are meeting your needs. We plan to keep up the great work!
Review From Modern Messagesubmitted by Delores V. - |Recommended: YesThis is our fifth year here... — This is our fifth year here and we still like it. We can see the improvements that have been made just in the last two years. The location is definitely a plus. You can even walk to the grocery store, get a haircut and bring home a pizza. The staff here have always been helpful.
response from property -Delores, it means a lot to us that you remain satisfied with our community after five years as a resident! Thank you for taking note of our helpful team and our efforts to uplift the community over the last couple of years.
Review From Modern Messagesubmitted by Judy W. - |Recommended: YesThis is a really nice apart... — This is a really nice apartment complex. We have a lot of nice amenities, washer dryer in our apartment, fireplace, plenty off storage space and best of all, great staff. We were so sorry to see our beloved Resident Manager, Melissa, go to another facility We are happy to welcome Jeremy who took her place. He is very friendly, nice and responsive to our concerns.We are so happy that Mike, our maintenance person is still here with us - he,too, is friendly, nice and responssive
response from property -Judy, we sincerely appreciate your feedback on our amenities and team members. Everyone who works in our community is passionate about providing the best possible service at all times, so your encouragement means a lot to us. If you need anything else, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Mark S. - |Recommended: YesWe have nothing but great 👍... — We have nothing but great 👍 reviews. And we're glad that we now have a manager like Jeremy that that will be in the office most of the time, especially at the end of the month when we have to take our rent and utilities payments.
response from property -Mark, what a wonderful acknowledgment of our community and team! We are so pleased to hear that Jeremy has made such a great impression with his attentive service. Thank you for choosing us as your home.
Review From Modern Messagesubmitted by Delores V. - |Recommended: YesI can't believe it is almos... — I can't believe it is almost time to sign another lease. I love living on the third floor and where I am located in the middle of the complex. As long as my life stays the same we will be here another year.
response from property -Delores, thank you for taking the time to share your excellent remarks. We are thrilled that you are so happy with your experience in your home! Thank you for your encouraging support and vote of confidence!
Review From Modern Messagesubmitted by Judy W. - |Recommended: YesWe really like our apartmen... — We really like our apartment - with the confines of Civic and the recent snow, we have had plenty of time in our apartment We are so glad to have a washer dryer in our apartment as well as a fireplace. It's also great to have Dierbergs so close. Melissa and Mike are a great team and work hard to make our resident experience a good one. They are nice and care about us. We, like everyone, look forward to spring and sitting on our balcony
response from property -Judy, we are thrilled to receive your five-star review. Your acknowledgment of Melissa and Mike encourages us to keep up the great work. Thank you for letting us know you are satisfied with your choice to make a home here.
Review From Modern Messagesubmitted by Delores V. - |Recommended: YesI love living here. I am c... — I love living here. I am close to everything I need. The staff is friendly and helpful. This has been a tough year for everyone but we been updated within our community
response from property -Delores, we are thrilled to know that our community has been so kind to you. Please continue to take advantage of our friendly customer service and let us know if you need anything else.
Review From Modern Messagesubmitted by Hanifa A. - |Recommended: YesI really love my apartment.... — I really love my apartment. Amazing comfort and amazing people around I would really recommend Cross Creek to all and anyone who is looking for an amazing place to call home
response from property -Hanifa, thank you so much for reviewing our community! It is incredibly validating to know that your living experience has been so positive. If there is anything else we may assist you with, please feel free to contact our office.
Review From Modern Messagesubmitted by Dakoda K. - |Recommended: YesGreat, except for a few sma... — Great, except for a few small issues. Apartment manager is very nice and usually gets problems take care of very quickly. Would recommend to couples though, due to the price of a one bedroom.
response from property -Dakoda, thank you for letting us know what we are doing well. Your recommendations are much appreciated.
Review From Modern Messagesubmitted by Jocelyn L. - |Recommended: YesI have enjoyed living here ... — I have enjoyed living here so far. I like how close this location is to local stores and also to other parts of St. Louis. Also, peaceful environment.
response from property -Jocelyn, thank you for your review! It is very encouraging to know that our easy accessibility and peaceful atmosphere have made you feel so at home.
Review From Modern Messagesubmitted by Alexandrya W. - |Recommended: YesSo far so good. I really li... — So far so good. I really like the new paint job. Looks more modern. Neighbors are nice courteous. I like the feel of being secluded. I feel safe here.
response from property -Alexandrya, thank you for your review and a five-star rating. We will let the team know that you like the renovations we have made throughout the community.
Review From Modern Messagesubmitted by Edvonia S. - |Recommended: YesThis is a very nice place t... — This is a very nice place to live. The neighbors are nice, respectful, and peaceful. The staff is very helpful and concerned about what the residents are concerned about.
response from property -Edvonia, it put a smile on the faces of our team to know how contented you feel in our community. We strive to foster a friendly environment and are glad you have found this to be so true!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Cross Creek, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Cross Creek, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose